Frequently Asked Questions
Shipping & Orders
Do you offer free shipping?
Free ground shipping within the continental U.S.
How long does it take to ship?
Orders typically ship within 1 business day.
Do you offer expedited shipping?
Need it sooner? Contact us before ordering for expedited options.
Do you ship internationally?
We currently ship within the U.S.
Some international customers use freight forwarders such as Shipito or Stackry to receive and forward packages internationally.
Maxx Cover
Fit & Compatibility
1. What vans does Maxx Cover fit?
Maxx Cover is available in vehicle-specific versions for:
- Mercedes-Benz Sprinter VS30 High Roof (2019+)
- Ford Transit High Roof (2015+)
- Ford Transit Mid Roof (2015+)
- Ram ProMaster High Roof (2014+)
Each version is designed specifically for the listed vehicle model and roof height. Maxx Covers are not interchangeable between different vehicles or roof heights. Please select the version that matches your van.
2. Will it fit older models?
Both Lite and Pro editions of the Sprinter Maxx Cover are compatible with 2007–2018 Sprinter High Roof (NCV3) models. On the Pro edition, the window opening may not align exactly with the vehicle’s window outline, but this does not affect functionality.
Other older models are not currently supported.
3. Will Maxx Cover work with rear-door trim panels or other interior finishes?
Maxx Cover attaches magnetically around the outer edges of the rear doors, so the attachment areas must have exposed metal. Plastic trim panels, wood panels, felt, or other materials covering these areas may affect the fit and magnetic attachment.
For the most secure fit, anything blocking the exposed metal around the door edges should be removed. If you’re unsure, send us clear photos of your rear doors before ordering.
4. Will it work with rear-door storage bags or storage panels?
It depends on the size and placement of the storage system. The removable panels on the Pro version may provide access to upper storage panels. Larger or protruding lower storage bags may push against the cover and affect the magnetic attachment around the door edges.
You can lift the lower portion of the cover when accessing lower storage. If you’re unsure about your setup, send us clear photos of your rear doors before ordering.
5. Can I trim or cut a Maxx Cover to fit a different roof height or vehicle?
We don’t recommend cutting or modifying Maxx Cover. Door shape, dimensions, openings, and magnet placement vary between vehicle models and roof heights. For proper fit and magnetic attachment, choose the version designed specifically for your van model and roof height.
6. What happens if I order the wrong model or roof height?
Maxx Cover versions are designed for specific vehicle models and roof heights and are not interchangeable. If you order the wrong version, it may be returned in accordance with our return policy. Return shipping costs apply when the incorrect model or roof height was ordered.
Before ordering, please confirm your vehicle year, model, and roof height.
Installation & Use
1. How is it installed?
Hidden magnets. Installs in seconds. No tools required.
2. Can I remove it easily?
Yes. Installs and removes anytime.
3. How strong are the magnets?
Maxx Cover uses integrated high-strength magnets designed to hold the cover securely while still allowing it to be positioned and adjusted during installation.
For the best hold, the magnets must make direct contact with exposed metal. Plastic trim, wood, felt, or protruding storage panels between the magnets and the door can reduce the magnetic attachment. If your cover does not stay securely in place, send us clear installation photos so we can evaluate the fit.
4. Can the Pro window panels be completely removed?
Yes. The zippered window panels on the Pro version can be completely removed, giving you full access to the rear windows or upper storage panels.
Performance & Materials
1. Does it help in hot and cold weather?
Yes. Insulation works both ways. Helps retain heat in winter and reduce heat in summer.
2. Will Maxx Cover prevent condensation or mold?
Metal rear doors are often the coldest surface in a van. Maxx Cover uses breathable insulation with a water-resistant outer shell, which helps reduce condensation buildup. Ventilation is still important.
3. Does Maxx Cover seal the gap between the rear doors?
No. Maxx Cover insulates and covers the interior surfaces of the rear doors, but it is not a weather seal and does not replace the vehicle’s factory door seals.
What's Next
Do you offer custom sizes or modifications?
We currently offer standard designs only.
Will there be a sliding door version?
It’s on our radar. Not in development yet, but something we’re looking into.
Still not sure if it fits your van? Reach out at info@redpointvanture.com. We’re happy to help.
